I have personally had nothing but positive experiences with Vernon Jubilee Hospital. I understand there will be problems from time to time but overall it’s an excellent facility.
My most recent experience was over New Year’s when my sister-in-law, visiting from Vancouver, suffered a massive stroke and eventually passed away.
From the ambulance attendants to the emergency room doctors and nurses to the doctors and nurses on 3-East, we couldn’t have asked for more compassionate care and treatment.
At one point, I counted more than a dozen visiting relatives including children, and not once did we hear a complaint or suggestion we leave, and someone was with my sister-in-law 24 hours a day.
We were fortunate to find a room for her and I understand this isn’t always the case. However, when we see letters of complaint about VJH, we need to remember there’s another side to the hospital, a very professional very caring very competent side for which we should all be most grateful .