To the editor:
This is a thank you letter directed to the support staff at Kelowna General Hospital.
I was rushed to the ER at KGH this past week and was pleasantly surprised by the excellent care and services provided by the staff.
The ER nurse, Kelly, rushed me into Streaming with such care and compassion and then proceeded to give me a thorough, holistic assessment despite how busy it was.
I then encountered the X-ray tech, Lisa, who had the most positive, empathetic attitude even though her father has just been emitted to palliative care. She was fast and efficient and considerate about my condition, despite her own troubles.
I was then admitted to ER overflow on the second floor with a group of nurses who were amazing. They were attentive and kind even though I was in a mess of pain and was not the friendliest of all patients.
I want to give a particular thanks to James and Melissa for their awesome care.
Even the porters (Larry in particular) were amazing.
I was so impressed with the care provided by the staff I would like to say a great big thank you to everyone at KGH.