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Letter: Driver’s own rules force family off bus
To the editor:
I would like to express my horrible experience on the #8 bus on June 1, leaving UBCO at 1:05 p.m. to Okanagan College direction.
It was the first time my husband and I took my two girls (a 1.5 year-old and four years old) on a bus for the YMCA Healthy Kids event.
A couple of minutes after departure, our younger daughter started to spit up. We were worrying about messing up the bus, so we used our younger daughter’s dress to hold all the mess when she started getting sick.
When she seemed settled, we wanted to change her top since all the mess was on her dress and we had a spare top.
When we started unbutton our daughter’s top, the female bus driver shouted very loud: “Are you going to change her on the bus? You CAN’T do that! It’s not sanitary.”
I replied that the baby was spitting up a little and we just wanted to change the top.
The bus driver said “You just can’t, it is the not sanitary on the bus.”
I said that we weren’t changing her diaper; we just wanted to change the top because the baby’s top was dirty and wet.
The bus driver shouted very loud: “You just can’t!”
In order to change our child’s top we had no choice but to get off the bus early at the next stop. And there is only one bus per hour on Sunday.
We are wondering what ‘It’s not sanitary’ means. Which is less ‘sanitary,’ to leave the baby with dirty and wet clothes on or to get the baby changed and put the dirty wet clothes in a bag right away?
We were so upset and would like Kelowna Transit to show us the policies and explain why we can’t change the top of the baby after the baby spits up.
But we’ve had no reply since we filed the complaint.
Signed: A very upset and disappointed family.