Opinion

Buyer beware

I ask all the customers of Fortis out there to read your bills closely. Here’s what happened to me and it could easily happen to anyone.

On Sept. 7 they came around and read my meter, fine. Between Oct. 8 and 10 they estimated me at 1076 kWh. Then on Nov. 9 they read my meter and the usage was only 144 kWh. Now, I live in a 1,280 sq. ft. mobile home and there is no way I used that little power.

The new rate structure is this: the first 800 kWh of power we use, we pay .08136 (about 8 cents) per kWh and everything after that we pay .11796 per kWh.

So for me that means I paid for 276 kWh of power at the higher rate which I did not use.

I phoned Fortis and I had to argue with them to get a rebate. Finally they saw my point and sent me a revised bill with a credit of $9.30, which over a year can add up.

The part that annoyed me was that they were not interested in pursuing this matter. As I say, buyer beware.

 

-Alan Letoria,

Genelle

We encourage an open exchange of ideas on this story's topic, but we ask you to follow our guidelines for respecting community standards. Personal attacks, inappropriate language, and off-topic comments may be removed, and comment privileges revoked, per our Terms of Use. Please see our FAQ if you have questions or concerns about using Facebook to comment.

You might like ...

NDP blasts lottery corporation spending
 
Lack of addiction treatment flagged by crime panel
 
Vipers smother Surrey 9-0
Restaurants expected to slowly comply with organics disposal ban
 
Rent controls here to stay, province says
 
Trinity Western University in Langley sues law society over law school
Farmers think migratory birds spreading avian influenza
 
Burnaby RCMP seek MVA witnesses
 
Avian flu outbreak that started in Chilliwack crosses U.S. border