Opinion

Buyer beware

I ask all the customers of Fortis out there to read your bills closely. Here’s what happened to me and it could easily happen to anyone.

On Sept. 7 they came around and read my meter, fine. Between Oct. 8 and 10 they estimated me at 1076 kWh. Then on Nov. 9 they read my meter and the usage was only 144 kWh. Now, I live in a 1,280 sq. ft. mobile home and there is no way I used that little power.

The new rate structure is this: the first 800 kWh of power we use, we pay .08136 (about 8 cents) per kWh and everything after that we pay .11796 per kWh.

So for me that means I paid for 276 kWh of power at the higher rate which I did not use.

I phoned Fortis and I had to argue with them to get a rebate. Finally they saw my point and sent me a revised bill with a credit of $9.30, which over a year can add up.

The part that annoyed me was that they were not interested in pursuing this matter. As I say, buyer beware.

 

-Alan Letoria,

Genelle

We encourage an open exchange of ideas on this story's topic, but we ask you to follow our guidelines for respecting community standards. Personal attacks, inappropriate language, and off-topic comments may be removed, and comment privileges revoked, per our Terms of Use. Please see our FAQ if you have questions or concerns about using Facebook to comment.

You might like ...

Serial bank robber strikes again — in Dawson Creek
 
Trinity law school grads can work in Nova Scotia, judge rules
 
No signs yet Abbotsford will be involved in AHL move west
Big crowd, big money raised at Walk for Memories
 
Retailers demand province abandon separate transit tax
 
Fatality in crash on Highway in Albion
Surrey mom who hired hit men to kill ex-husband freed from jail
 
Pitt Meadows redefining economic development
 
Furlong seeks to dismiss sexual-abuse lawsuit