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A spa by any other name would feel just as good
The spa at the Kingfisher Oceanside Resort relaunched itself with a new name and spa menu recently.
Spa director Andrea Fisher says the spa has been at the resort since 2003, but it has never had its own special name; it was always known as the spa at the Kingfisher Oceanside Resort.
“We’ve never really branched out as our own entity so we decided to do our own name, which now is the Pacific Mist Spa,” says Fisher, adding a new logo was created along with the new name, and the name reflects the spa’s signature service, the Pacific Mist Hydropath.
The Pacific Mist Spa was officially launched with an open house. A variety of Comox Valley women — and a handful of men — came out for spa tours, which included tasty treats from the resort’s restaurant, The Breakwater and sample services, like chair massages, manicures and skincare evaluations.
The tour also included an inside peek at the Pacific Mist Hydropath. The hydropath service includes eight unique features including a mineral massage pool, sea mineral soak and tidal baths.
Attendees got to enter their names in draws for various free spa services and products as well as free meals at The Breakwater and a prize package including a stay at the resort and a ski package at Mount Washington.
The tour also allowed guests to check out the new spa menu, which Fisher said was revamped with the customer in mind.
“We’ve just been listening to what our guests have wanted and asked for, so we put together some new packages for them,” says Fisher.
“The girls (spa staff) are really excited. Everyone sort of had input on the menu when I was deciding to change it over, you know, the surveys went out, the staff got to see what parts they liked, what parts they didn’t like, what their guests were saying, what their opinions were — so tonight they’re all really excited.”
A new Express Seascape is on offer, which is a manicure and pedicure combination, and is something Fisher says guests seemed to be looking for.
An Express Retreat package is also new, which includes a facial, manicure and pedicure.
“And then I also looked at what was trending at spas for 2013 and part of that is men going to spas, so we added a page in the new menu that’s just for men,” adds Fisher. “And we also added some bridal information in there as well because we get pretty busy in the summer with weddings and brides.”
Fisher notes the spa building has received some maintenance upgrades such as fresh paint to update its look.
Although the spa has gone through some changes recently, Fisher says the positive attitudes of the staff will not change.
“We have staff that have worked here 10 to 12 years — they’re really committed to their job and really committed to what they’re doing,” she says. “The staff here give amazing service and are just really happy to be here and provide the service so it makes it really fun, a really fun environment.”