With Christmas approaching, people are beginning to send presents through the mail to friends, family and even family pets.

As was the case with Jed Morgan, a seven-year old Catahoula dog adopted from rescue services by Hilary Morgan and her husband Greg.

Catahoulas are a working dog; a multi-purpose animal that may be used as cadaver dogs or for herding cattle, or hunting wild boars.

The package was sent from a family friend to Jed Morgan, as it contained dog treats and a special nutritional supplement he requires.

Because the package was addressed to Jed, Hilary phoned Quesnel’s Canada Post office ahead of time and offered to bring down one of Jed’s vet bills before making the 25-kilometre trip into town.

Although given confirmation on the phone, when she arrived at the post office she was told the vet bill was unacceptable.

Exasperated with the ordeal but trying to stay in good humour, Hilary jokingly suggested she would bring Jed in himself to show the clerk his dog tags which state his name and address.

At this suggestion the clerk paused before humourlessly responding, “but how would he sign for it?”

At this point, Morgan was re-directed to a supervisor who told her the vet bill was not sufficient proof of address and identity.

She was then told, in addition to the vet bill, the package sender would have to send a fax clarifying the package was in fact sent to Jed, in care of Hilary Morgan.

And that’s what happened.

In total, it took the Morgan’s three days to retrieve Jed’s package.

One clerk explained to her conflicting answers were given because the issue revolved around a technical rule not enforced by all clerks.

Trying to receive the package “was ridiculous” Hilary said.

It’s easier to pick up a pharmacy prescription

for a family member which could contain potentially harmful drugs, than it is to pick up a package for a loved one, she added.

Her advice to others this holiday season is to remind loved ones that any parcel sent to a child or pet must be addressed “in care of” to avoid any unwanted hassles.

Lillian Au, Canada Post spokesperson for the Pacific Region, wouldn’t comment on the specific incident in Quesnel.

She said there aren’t any guidelines in place for packages sent to animals, but senders should address packages “in care of” the animal’s owner.

Canada Post protocol states those picking up any package at the Post Office are required to show proof of ID with the appropriate address. One piece of ID must include a photo.